1. Data Controller
Seek2Discover Unipessoal Lda
Email: geral@seektodiscover.pt
We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).
2. What Data We Collect
We may collect the following personal data:
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Full name
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Email address
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Phone number
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Passport/ID details (for legal reporting obligations)
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Check-in and check-out information
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Communication data (messages via Booking, email, or WhatsApp)
3. Purpose of Data Processing
Your data is collected and used for:
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Managing your reservation and stay
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Communication before and during your stay
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Compliance with Portuguese legal obligations (SEF/SIBA reporting)
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Customer support and service improvement
We do not use your data for marketing purposes unless explicit consent is given.
4. Legal Basis
We process your data based on:
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Contractual necessity (to provide your stay)
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Legal obligations (Portuguese authorities reporting requirements)
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Legitimate interest (guest communication and support)
5. Data Sharing
Your data may be shared with:
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Portuguese authorities (SEF/SIBA), as legally required
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Trusted service providers (e.g. booking platforms, email tools), only when necessary
We do not sell or distribute your personal data.
6. Data Retention
Your data is retained only for as long as necessary:
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Legal data (SIBA): according to Portuguese law
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Communication data: limited to operational needs
7. Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion
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Restrict or object to processing
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Request data portability
To exercise your rights, contact us at: geral@seektodiscover.pt
8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
9. Contact
If you have any questions about this Privacy Policy or your data, please contact:
geral@seektodiscover.pt